Question 1

What is Lensgo.ai?

Accepted Answer

Lensgo.ai is an AI creative studio that generates professional images and videos from text descriptions or photo uploads. Create headshots, UGC video ads, action figures, cartoon filters, product photography, and more — all from one platform. Used by 30,000+ creators, marketers, and businesses.

Question 2

Who is Lensgo.ai for?

Accepted Answer

Lensgo is perfect for content creators, social media managers, e-commerce brands, marketing agencies, job seekers needing headshots, small businesses, and anyone who needs professional-quality images or videos without expensive equipment or design skills.

Question 3

How does AI image generation work?

Accepted Answer

Our AI uses advanced models (Flux, SDXL, Luma Photon, Ideogram, and more) to generate images from text descriptions. Type a prompt, pick a model and style, and get a unique, high-quality image in 10–30 seconds. We support 20+ models optimized for different use cases.

Question 4

Is Lensgo.ai free to use?

Accepted Answer

Yes! We offer a free tier that includes 3 image generations per day. This is perfect for trying out the platform. For more generations and additional features like HD downloads and no watermarks, you can upgrade to any paid plan starting at $9.99/month.

Question 5

What makes Lensgo different from other AI tools?

Accepted Answer

Lensgo offers 20+ AI tools in one platform — image generation, video creation, headshots, UGC ads, cartoon filters, action figures, background removal, face swap, and more. Most competitors focus on one capability. Lensgo bundles everything with a simple credit system and free daily usage.

Question 6

How do credits work?

Accepted Answer

Each image generation costs 1 credit. Paid plans include monthly credits that reset each billing cycle. For example, the Creator plan includes 100 credits per month, allowing you to generate 100 images. You can also purchase additional credit packs if you need more.

Question 7

What's included in the free plan?

Accepted Answer

The free plan includes 3 image generations per day, access to all 5 style presets, watermarked images, 7-day history, and 1 collection. It's a great way to try the platform before committing to a paid plan.

Question 8

Do credits expire?

Accepted Answer

Subscription credits accumulate — unused credits roll over to the next month. Credit packs purchased separately also never expire and can be used anytime.

Question 9

Can I get a refund?

Accepted Answer

If you're not satisfied, contact our support team. Refund eligibility depends on your usage and is reviewed on a case-by-case basis.

Question 10

What payment methods do you accept?

Accepted Answer

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. All payments are processed securely through Stripe.

Question 11

Is there a discount for yearly billing?

Accepted Answer

Yes! When you choose yearly billing, you save 20% compared to monthly billing. That's like getting 2 months free every year.

Question 12

What style presets are available?

Accepted Answer

We offer style presets including Cinematic, Vibrant, Dynamic, Portrait, Fashion, and Stock Photo. For specialized tools, each has its own styles — Ghibli/Pixar/Anime for Cartoon Filter, 6 figure styles for Action Figures, 8 headshot styles, and more.

Question 13

Can I use generated images commercially?

Accepted Answer

Yes! All images generated with Lensgo come with a commercial license. You can use them for your blog, social media, marketing materials, client work, and more. The only restriction is that you cannot resell the images as stock photos. Note: styles inspired by copyrighted properties (e.g. anime, cartoon character styles) should be verified for commercial rights before use in commercial projects.

Question 14

What image resolutions are supported?

Accepted Answer

Free users get standard resolution images. Creator plan users can download HD images (2048px). Studio plan users get access to 4K resolution downloads (4096px). All plans support multiple aspect ratios.

Question 15

How do collections and favorites work?

Accepted Answer

Collections let you organize your generated images into folders. Free users get 1 collection, while paid users get unlimited collections. You can also mark images as favorites for quick access. Collections and favorites sync across all your devices.

Question 16

Can I create variations of an image?

Accepted Answer

Yes! With the Creator and Studio plans, you can create variations of any image you've generated. This creates similar versions while maintaining the core elements, perfect for A/B testing or finding the perfect shot.

Question 17

How does video generation work?

Accepted Answer

Video generation supports text-to-video and image-to-video using models like Seedance 2.0, Wan, Kling, Runway, Luma, and Veo 3. Choose Reel (9:16), Landscape (16:9), or Square (1:1) at up to 1080p. Credits vary by model and resolution.

Question 18

How long does generation take?

Accepted Answer

Most images are generated in about 30 seconds. Studio plan users get priority generation, which can be even faster. Generation time may vary slightly based on server load and image complexity.

Question 19

What AI models does Lensgo support?

Accepted Answer

Lensgo supports 20+ AI models including Flux, SDXL, Luma Photon, Ideogram, Recraft for images, and Seedance 2.0, Wan, Kling, Runway, Luma, Veo 3 for video. Each model excels at different styles and use cases.

Question 20

Is there an API available?

Accepted Answer

Yes, API access is available on the Studio plan. You can integrate Lensgo's image generation capabilities directly into your applications, websites, or workflows. Full API documentation is provided.

Question 21

How is my data handled?

Accepted Answer

We take privacy seriously. Your prompts and generated images are stored securely and are only accessible to you. We don't use your images to train our models without explicit consent. See our Privacy Policy for full details.

Question 22

What browsers are supported?

Accepted Answer

Lensgo works on all modern browsers including Chrome, Firefox, Safari, and Edge. We recommend using the latest version for the best experience. Our mobile-responsive design also works great on tablets and smartphones.

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